When you make a purchase or attempt to make a purchase through our store, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."
When you visit our site, we also automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages or products you view, what websites or search terms referred you to our site, and how you interact with our store. We refer to this as "Device Information."
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
If after you opt in you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at hello@kilosgear.com.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled.
Once you leave our store or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
All transactions are processed through a secure payment gateway. Your payment data is encrypted using SSL technology and stored in compliance with AES-256 encryption standards. Our payment processing is fully PCI-DSS compliant, which means we adhere to the highest industry standards for handling credit card information.
We use cookies to maintain your session, remember items in your shopping cart, and understand how you interact with our store. You can control cookie preferences through your browser settings. Please note that disabling cookies may limit certain functionality on our site.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon being posted on the website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we use or disclose it.
If you have questions about our privacy practices or would like to make a complaint, please contact us by email at hello@kilosgear.com.